Kris-Way Adds New Service Trucks to Fleet

posted in: Customer Service, Equipment

  Kris-Way has recently added 2 new mobile service vehicles to the fleet. One will be located in Waterville, Maine and the other has been designated to Concord, NH. The service vehicles are fully outfitted to perform maintenance at customer locations or on the road. As part of Kris-Way’s 24 hour road service and on-site maintenance programs these mobile “shops” help keep customer equipment on the road.     Each Kris-Way service location in Maine and New Hampshire is equipped … Read More

It Comes Down to Service

Companies lease trucks so that they can rely on the expertise of the leasing company. Leasing companies provide technical knowledge, leverage with the manufacturers, extended service hours, and so much more. Competitive financing, substitute equipment, and regulatory support are just a few of the other services a leasing company can provide. But in the end it really comes down to providing superior customer service. This allows customers to focus on their core business and not on the day to day issues … Read More

Thank You to Our Customers

posted in: Customer Service

Kris-Way appreciates the opportunity you have given us to serve you. Our customers are what makes Kris-Way and the relationships we enjoy allow us   to excel. We wish you all a great Holiday Season.

NationaLease Ensures the Strenght of Reciprocal Road Service

posted in: Customer Service

Reciprocal Service is the cornerstone of the NationaLease system and an invaluable resource for its members and customers alike. In an effort to ensure the highest quality of our Reciprocal Service standards, we enlist the NationaLease Test Call Program. The program is designed to help uncover any areas of weakness throughout the system. Kris-Way has been recognized for excellent performance in 2014 by NationaLease for successfully responding to all test calls.  Through NationaLease, Kris-Way offers road service no matter where … Read More

Vehicle Washing – Improve Image and Performance

posted in: Customer Service

Image is very important to many of our customers. A clean fleet can go a long way to enhancing your image. Kris-Way offers vehicle washing as part of our Full Service Lease program. Our facilities are equipped with heated wash bays. Our South Portland facility offers a fully automated drive through wash bay. Regular washing also helps extend the life of equipment by cutting down on corrosion. Sodium chloride (rock salt), calcium chloride, and magnesium chloride can have a big … Read More

DEF on Site

posted in: Customer Service

Kris-Way has diesel exhaust fluid on site at each of our locations. DEF is required for new 2010 emissions level engines on all makes and models of trucks with the exception of International. We offer DEF at competitive pricing for our lease and maintenance customers.

Kris-Way Caters to Refrigerated Transport

posted in: Customer Service

Kris-Way Truck Leasing, Inc. has over 30 years of experience catering to customers that utilize refrigerated equipment. Hannaford, Sysco, Performance Foodservice, and Oakhurst Dairy are just a few of our many long term customers. Kris-Way works with both Carrier and ThermoKing and has factory trained refrigerated technicians at each service location. Our refrigerated substitute equipment is well built to meet the various needs of our customers.  We offer both single temperature and multi-temperature equipment. For more … Read More

Detroit Diesel Website Offers Link to BlueTec DEF Locations

posted in: Customer Service

Follow the link below and located on the bottom half of the page is a search engine to find locations that offer Detroit Diesel BlueTec Diesel Exhaust Fluid. Just type in a zip code and click on “go”.  Detroit Diesel produces both te DD15 and DD13 engines.

Commitment to Service You’ll Notice a Difference

posted in: Customer Service

Going the extra mile for customers is something we do at Kris-Way. For example, it’s 11:32 PM and I am waiting for a rental vehicle to arrive from Bangor for a customer in Manchester. The customer needs a specific spec on their refrigerated bodies to get their product to market. The spec is a specialty piece of equipment and the customer called after hours having been presented with an opportunity to take on some extra business. We were more than … Read More

Diesel Exhaust Fluid (DEF) Available at 2,800 Locations by January 2010

posted in: Customer Service

Diesel exhaust fluid will be available at 2,800 locations in the United States and Canada by January 2010. By the end of the year that number will ramp up to 5,000 locations. The fluid that most 2010 trucks will need to run will be provided by truck dealers, truck stops, and other service facilities. If you have any questions about DEF please contact your Kris-Way representative.

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